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Aug15
AllBusiness.com's Chris Bjorklund Interviews Joseph Carrabis on Color Use in Marketing, Q5: Offline to Online Worries
NextStage: Predictive Intelligence, Persuasion Engineering, Interactive Analytics and Behavioral Metrics This is Q5, "If you have a long-standing, well-known bricks and mortar brand, do you have less to worry about when you present information/products on-line than lesser known brands?" from AllBusiness.com's Chris Bjorklund. Ms. Bjorklund interviewed me on NextStage's five year study of the best uses of colors, color imagery and color iconography in marketing. This study contained NextStage original research and research from others. The posts in this arc provide content that didn't make it into the podcast, just as the podcast has content that isn't provided in this arc.

You can hear the entire podcast at The Best Way to Use Color and Imagery to Improve Your Marketing. I'll be including a bibliography in the last post in this arc.

Unfortunately the opposite is true and falls out from your previous questions. Lesser known brands – b&m or otherwise – have fewer problems going online (as far as color and color iconography in marketing are concerned) simply because people don’t have enough history and familiarity with them. They can make bold moves and just state “this b&m brand equals this online brand” because they’re basically providing the consumer with new information.

A good example of this is any regional company that goes national or international via the web. Their locally recognized b&m brand isn’t recognized elsewhere so they can go with a redesign, a rebrand, whatever. I was asked these very questions by a major home supply chain and documented my answers in my blog.

Anyway, the world is wide open to the lesser known brand going online. That’s not the case for the well known brand going online for the reasons I mentioned previously. You need to create marketing material that says “Hi, remember me? I’m your old friend and you need to pay attention to this.” Sometimes a direct approach like that can work well, other times not. It depends on gender and age to a large degree.

Please contact NextStage for information regarding presentations and trainings on this and other topics.

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