
We left CDFW with a non-operational router in Part 3 and discovered he could recite incantations in Part 4. Part 5 left him battling with evil wizards and he went to the king for help in Part 6.
""DNS is resolving fine, it's pinging fine, workstations are able to reach the internet and the servers, but they're not able to reach other workstations on the other side of the routers, even using IP addresses. It's like they're on different networks." I did not point out that this was exactly the situation he couldn't solve before.
""Fine," is the disgusted response, "I'll take care of it." Tone is clearly saying, "There's no point in discussing this with you. You obviously wouldn't understand."
"A meeting was set up for the next evening at 6:30. As I expected, the network guy didn't show. He left word, though, that he'd send an e-mail that would solve everything.
"That email was sent to the office manager. I guess he figured she would be so smitten with his vast knowledge that she'd just nod. He informed her that he could tell from looking at his phone equipment that we did not have a DNS server running. He asserted that once we got a DNS server, that would solve our problems. He attached an e-mail from Microsoft because "I like to document things." that confirmed his assertion that we needed to have a DNS server running. He explained that once we got that going it would solve 85% of our problems. "
More to follow...
I'll be speaking at the San Francisco April '07 Emetrics Summit on Quantifying and Optimizing the Human Side of Online Marketing on May 7, 2007. Come on by and say hello.



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