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Apr 3
Sweetness' Findings: Resumes Going the Way of the Dinosaur, Finale
NextStage: Predictive Intelligence, Persuasion Engineering, Interactive Analytics and Behavioral Metrics This is the final entry in a note from Sweetness, one of my regular correspondents, on how resumes are becoming a thing of the past. Sweetness, like many others, sends me news and information clips she thinks I'll find interesting, and this was one.

In part 1, Sweetness wrote about how resume use has changed over the years. Part 2 dealt with making resumes search friendly. Here Sweetness shares some concerns about resumes going the way of the dinosaur.

 

Sweetness continues:
"Ms Stafford goes on to further speculate that "Some human-resource gurus suggest the personal interview could be next on the endangered-species list." This is because often the interviewers don't ask the right questions to see if the candidates are qualified. I remember applying for a job in Biotech and the interviewer had no idea what the scientific terms she was asking me about meant. She even said that she assumed that I knew what those words meant, fortunately I did. In this instance and others, candidates could have lied and the interviewer wouldn't have known.
"If they do away with the resume and interview, how are people going to be hired? Is everything going to be based on how well the candidates fill out forms? I'm sure there are people who excel at this, but does it really tell you much about them except that their good at forms? At some point the job candidate needs to be interviewed. The person may have no people skills, but is great at forms. Taking it one step further, how can the company be sure that the person answering the questions or filling out the forms is the same one that's now occupying an office? Food for thought.
"According to Ms Stafford "many in the human-resource industry are glad online screening tools exist." She also quotes Darren Dupriest, president of Validity Screening Solutions as saying "The cost of a bad hire is too great" Unfortunately, in my opinion, some great hires are being overlooked for expediency's sake."

I wrote previously in this arc that I no longer "do" resumes and Sweetness' Findings are making me rethink things a bit. We live in an -- how would I phrase this? -- information-rich culture, but being information rich means nothing if it is content-rich, quality-low culture. The proliferation of communication channels makes us information-rich, but what about quality? This hearkens back to several earlier posts I wrote about trust and blogging. My first post, Greetings from the Mothership, introduced the topic into discussion and I've been intrigued by it ever since.

As you can see from Sweetness' Findings, low quality, high content affects much more than how people navigate websites.

Please contact NextStage for information regarding presentations and trainings on this and other topics.

Links for this post:

I'll be speaking at the San Francisco April '07 Emetrics Summit on Quantifying and Optimizing the Human Side of Online Marketing on May 7, 2007. Come on by and say hello.

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