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Jan21
Comments on "Coming Soon: The Death of the Web Page"
NextStage: Predictive Intelligence, Persuasion Engineering, Interactive Analytics and Behavioral Metrics Don Crowley offered some good commentary on my Coming Soon: The Death of the Web Page IMedia column on his The BFF blog, and I thank him for it. I posted a response there and am going to amplify a bit here.

I think the web production market is changing, possibly bifurcating. By "web production market" I mean everything that goes into "what goes into what you see in your browser window". I think there's always been differences in this market and only recently started seeing what I'll call a true "bifurcation".

There were always differences in the market. You could go to your local computer store and buy a "website in a box" or get one from your ISP. I don't know an ISP that doesn't offer some kind of canned "website" solution that has 99.99% of what many consumers need. This is one end of the market, the other end is where you hire a design firm and spend lots and lots of money and get something that looks like a design firm did it. Often this latter solution means they take one of their templates and put your logo, etc., on one of their canned solutions.

I think the advent of portals and microsites within portals is going to necessitate a change in that market. It's one thing to have your professionally designed site look like another site when you can't see the two of them side by side in your browser. When you can, the similarities will be a bit more obvious and that means companies are going to demand greater differentiation in site branding (as I wrote in Usability Studies 101: Brand Loyalty).

What I think is happening is different. If not exactly "different" then perhaps an example of chunking as used in psycho- and neuro-linguistics; applying different scales to a thing so that symmetries and similarities emerge (I often think of chunking as the linguistic version of fractals).

I do think the webpage as we've known it has started its long tail phase. As I wrote in The BFF, emerging technologies -- whether they're what we're seeing today or whatever else the "next big thing" is -- will push the webpage further and further away until it either evolves or dies.

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